Our cover includes repairs or assistance for blocked or damaged internal and external waste pipes and drains made of clay, plastic, PVC, or concrete, provided they are your responsibility and you’re legally obliged to maintain them. However, this does not cover flexible pipework from appliances, which is excluded from your policy.
Single Payment
Drainage Repair
Safe, reliable repairs to keep your drains flowing smoothly
£399.00
one off payment
- Drainage Repairs
- Skilled Technicians
- Fast Response Times
- Nationwide Coverage
Pay Monthly
My Home Plus
Complete Peace of Mind
£49.99/month
£24.99
/month
£60 Upfront Repair Fee
- Eligible For 2 Year Price Fix
- Boiler Breakdown
- Annual Boiler Service
- Central Heating System
- Plumbing
- Home Electrics
- Home Security
- Pest Control
- Drainage
Drainage Support That Gets Things Flowing Again
Blocked or damaged drains can cause major inconvenience at home, but we’re here to resolve it. Our skilled engineers provide repairs and assistance for internal and external waste pipes and drains made from clay pot, plastic, PVC, or concrete. Whether it’s an isolated issue or part of your wider my home needs, we offer reliable service when and where it’s needed most.
Stay Protected Against Unexpected Drainage Issues
Our drainage cover is designed to support the parts of your system you’re legally responsible for, excluding flexible pipework from appliances. Whether you’re dealing with a slow-draining sink, unpleasant smells, or a more serious blockage, our team acts fast to minimise disruption and prevent further damage. It’s simple, responsive protection that helps you maintain a safe and functional home.
How did we do?
We want you to get the help you need, when you need it most. So far we’ve helped…
We accept over 99% of claims!
Cover
Boiler
Appliance
Car Breakdown
Accept Rate
99%
99%
100%
Information in this table is based on claim information gathered from 24|7 Home Rescue on 01/05/2024 – 30/04/2025
We’ll beat your renewal quote, or we’ll give you £100 cash! *for more information see our Terms and Conditions
24|7 App – the smart way to get in touch
With the 24|7 App you can easily contact us or log a claim and get help when you need it. Once logged in you can book your boiler service, request help, view your documents and more.
Download from the app store!
Log a claim
Quickly log a claim and request help.
Book boiler service
Easily book a date for an engineer visit convenient to you
View your documents
All your important documents in one place, here when you need them
Contact us
Multiple contact options available: phone, chat, and email
View latest offers
Latest offers can be found in your MyAccount Rewards & Offers section.
Upgrade your policy
Need more cover? Quickly upgrade to the level of cover you need
The 24|7 Team Is Always Happy to help! Our Customers Have Said…
The engineer was quick, clean and tied up after himself. He gave clear explanation of what the problem was and what he had done to repair it. He also …
Good service from engineer. He went through issue plus options and answered all my questions. Repair carried out quickly.
Drainage Repair Explained
What drainage problems are excluded from this cover?
Excluded issues include collapsed drains, excavation works, tree root removal, or major structural repairs. We also do not cover septic tanks, soakaways, cesspits, or maintenance tasks like removing leaves or repairing drain covers; these are outlined explicitly as non-insurance items in your T&Cs.
How can I tell if a drainage issue is covered?
While our policy covers most common drainage issues, there are some situations where it may not apply. If the cause requires excavation or root cutting or involves systems like septic tanks or cesspits, our policy does not cover it. However, in such cases, we’re here to guide you on alternative solutions, providing you with the support you need.
Is emergency access part of the service if a drain blockage causes flooding?
Yes. If you’re experiencing a drainage emergency, such as sewage backing up, our cover includes emergency access and repairs, using methods like rodding or jetting to unblock the main system. But for complex issues like collapsed drains, we will treat them as beyond our scope and advise accordingly.
Can landlords add Drainage Cover as part of their property protection?
By adding Drainage protection under Landlord Cover, you’re Taking a proactive step to safeguard tenant comfort and property value. This can help avoid lengthy tenant complaints or legal disputes caused by drainage problems, making you a responsible and proactive landlord.
How does the refer a friend promotional offer work?
Our Refer a Friend offer is simple and rewarding! For every friend you refer to us who signs up for any of our Boiler Insurance Policies, you’ll receive a £20 cashback.
Once your friend completes their registration and the policy becomes active, we’ll process your cashback reward.
What is VP Collections?
VP Collections Ltd is a sister company of 247 Home Assist Ltd t/a 247 Home Rescue that collects customer payments. VP Collections Ltd collects payments in respect of your agreement from your bank account on behalf of 24|7 Home Rescue and Evolution Insurance Company Limited.
If you have any further questions please just contact us.
How can I access extra help and support as a vulnerable customer?
If you have a disability, health concerns, specific access needs, or are facing challenging circumstances, we’re here to help. Our team is dedicated to understanding your individual needs and adapting our services to support you. Simply give us a call at 0345 3192 247, and we’ll provide the extra assistance you need.
