Get in touch with us
24|7 Sales
0345 3192 247- 1 New Enquires
- Monday to Friday: 08:00 – 21:00
- Saturday: 09:00 – 18:00
- Sunday: 09:00 – 16:00
Emergency Helpline
0345 0774 177- 1 New claims
- 2 Existing claims
- 3 Boiler Service
- Available 24 hours
Car Breakdown: press option 1 then option 2
Log a Claim Online
My Account- Available 24 hours. You can log a claim online by clicking My Account
Customer Service
0345 3192 247- 2 Existing customers
- Monday to Friday: 09:00 – 18:00
- Saturday: 09:00 – 14:00
- Sunday: Closed
Live Chat
Go to Chat- Monday to Friday: 08:00 – 21:00
- Saturday: 09:00 – 18:00
- Sunday: 09:00 – 16:00
24|7 App
-- Update your details, access your documents, log a claim and contact us all though the 24|7 App. Download today!
Bank Holiday Timings: 09:00 – 14:00
Contact Us
We believe that customer feedback is an essential part. Whether you have a suggestion, a question, or want to say hello, we’d love to hear from you. So please don’t hesitate to reach out to us. We appreciate your support and look forward to working together to create a better experience for you!
Have any questions? We’d love to hear from you
24|7 App – the smart way to get in touch
With the 24|7 App you can easily contact us or log a claim and get help when you need it. Once logged in you can book your boiler service, request help, view your documents and more.
Download from the app store!
Log a claim
Quickly log a claim and request help.
Book boiler service
Easily book a date for an engineer visit convenient to you
View your documents
All your important documents in one place, here when you need them
Contact us
Multiple contact options available: phone, chat, and email
View latest offers
Latest offers can be found in your MyAccount Rewards & Offers section.
Upgrade your policy
Need more cover? Quickly upgrade to the level of cover you need
Get in touch with us – your way
If you need help, have an emergency or even want to ask a simple question, you can contact us through any channel convenient for you.
You can call us, email us, contact us via the App, leave us a message or chat to us online.
