glow worm boiler fault codes error codes with advice solutions
Last updated on: 28 August 2024

Glow-worm boiler fault codes & error codes with advice & solutions

Glow-worm is a major player in the energy sector in the United Kingdom. They began building boilers in Derbyshire in the 1930s and have since grown to become one of the UK’s major providers of sustainable energy solutions. Glow-worm to provide ‘excellent quality, reliability, and durability.

The goal of this blog, however, is to assist you in identifying the issues that your boiler may be experiencing, as well as provide a list of all Glow-worm boiler fault codes and Glow-worm error codes, so that you may feel a bit less anxious about your boiler.

Glow-worm offers a variety of gas boiler models, including combi boilers, system boilers, and ordinary heat-only boilers, in a variety of sizes and styles whichever according to your requirement and need Glow-worm, which began manufacturing boilers in 1934 at the Derwent Foundry in Derbyshire, are dedicated for providing durable and highly efficient boilers to their customers for the past 80 years. Glow-worm was acquired by the Vaillant Group, Europe’s second-largest heating manufacturer, in 2001.

List of Glow Worm Boiler Fault Codes and Error Codes

Fault Code Possible Cause
F.00 Fault: Flow temperature sensor
F.01 Fault: Return temperature sensor
F.10 Short circuit: Flow temperature sensor
F.11 Short circuit: Return temperature sensor
F.12 and F.91 Short circuit: Cylinder temperature sensor
F.13 Short circuit: Domestic hot water cylinder temperature sensor
F.20 Safety switch-oft. The overheating temperature reached
F.22 Safety switch-oft. Low water pressure in the boiler
F.23 Safety switch-oft. Temperature difference too great (NTC1/NTC2)
F.24 Safety switch-oft. The temperature rises too fast
F.25 Safety switch-off. Flue gas temperature too high
F.27 Safety switch-off. Fault in flame detection
F.28 Fault: Ignition unsuccessful when starting up
F.29 Fault: Flame loss
F.32 Fan frost protection function active: Fan speed outside the tolerance values
F.33 Fan frost protection function active: Air pressure switch fault
FA9 eBUS fault: Voltage too low
F.61 Fault: Gas valve control system
F.82 Fault: Gas valve switch-off control
F.83 Fault: EEPROM
F.64 Fault: Electronics/sensor/analogue-to-digital converter
F.85 Fault: Electronics temperature too high
F.67 Value sent back by ASIC is incorrect (flame slgnal)
F.88 Fault: Unstable flame (analogue input)
F.70 Invalid product code (DSN)
F.71 Fault: Flow/return temperature sensor
F.72 Fault: Deviation in the water pressure sensor/return temperature sensor
F.73 Fault: Water pressure sensor not connected or has short-circuited
F.74 Fault: Electrical problemin the water pressure sensor
F.75 Fault: Pressure sensor
F.78 The safety cut-out in the primary heat exchanger is defective
F.77 Fault: Condensate or smoke
F.78 Interruption to DHW outlet sensor at external controller
F.83 Fault: Burner temperature sensor
F.84 Fault: Flow/return temperature sensor
F.85 Fault: Temperature sensor
F.88 Fault: Underfloor heating contact
F.87 Fault: Electrodes
F.88 Fault: Gas valve
F.89 Fault: Pump
Connection No communication between the PCB and the user interface

Betacom Range

Fault Code Possible Cause
Red LED on Lockout – Low water pressure, Make sure pressure is above 1.5bar, reset boiler
Red LED flashing DHW temperature control knob in service position – Turn DHW control knob into temperature range
Red LED flashing Overheat – Check both overheat stats
Yellow LED flashing Error – Wait for a minimum of 30 seconds after turning the DHW control knob into the temperature range and the CH temperature control knob into power (reset position) before turning into either summer or temperature position.
Yellow LED on Flame present on the burner
Green LED on Boiler ready for operation
Green LED off No power to the boiler – Check for 230volts into the appliance, check the fuse on pcb
Green LED flashing Boiler in stand-by – Reset position

Betacom A Range

Fault Code Possible Cause
F00 Flow heating temperature sensor fault
F01 Return heating temperature sensor fault
F10 Flow heating temperature sensor fault
F11 Return heating temperature sensor fault
F20 Overheating fault
F22 Low water pressure
F23 Water circulation fault
F24 Water circulation fault
F26 Fault in gas valve
F27 Flame detection fault
F28 Ignition fault
F29 Loss of flame during operation
F32 Incorrect air pressure
F49 EBUS voltage fault
F61 Fault in the mainboard
F62 Fault in the mainboard
F63 Fault in the mainboard
F64 Fault in the mainboard
F65 Fault in the mainboard
F67 Fault in the mainboard
F68 Fluctuation of flame signal
F70 User interface incompatible with the mainboard
F71 Flow heating temperature sensor fault
F72 Permanent temperature difference between flow and return heating sensors
F73 Heating circuit pressure sensor fault
F74 Heating circuit pressure sensor fault
F76 Thermal fuse fault
F77 Fault in gas valve motor
F83 No water in the installation
F84 Permanent temperature difference between flow and return heating sensors
F85 Flow and Return heating sensor fault
F86 Underfloor heating contact fault
Err User interface fault

Betacom C Range

Fault Code Possible Cause
Temperature 30 flashing Fault on CH thermistor
Temperature 40 flashing Fault on DHW thermistor
Temperature 50 flashing Fault on outside sensor
Temperature 60 flashing Low system pressure
Temperature 70 flashing Fault on APS
Temperature 80 flashing Overheat open circuit
Temperature 90 flashing Flame or gas failure

Compact E Range

Fault Code Possible Cause
No DHW Check dhw microswitch
No C/H Check the microswitch if dhw demand-led is lit
No C/H but the boiler is firing Check divertor motor and cartridge
Boiler locks out within 10 seconds Check pump proving switch, an air pressure switch and overheat stat
Poor burner pressure Check burner pressure/ignition adjustment pots on PCB

Compact S Range

Fault Code Possible Cause
No DHW Check external controls, Please test for 230V on switch live to contact
No C/H Check external controls, Please test for 230V on switch live contact
No C/H or DHW Check external controls, Please test for 230V on switch live contact
Boiler locks out within 10 seconds Check pump proving switch, an air pressure switch and overheat stat
Poor burner pressure Check burner pressure/ignition adjustment pots on PCB

CI Range Boiler

Fault Code Possible Cause
F1 Ignition fault
F2 Fan/APS
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Water pressure sensor fault (please contact GW technical department for further information
F10 Central return flow thermistor
F11 Mainboard connection fault
F12 Connection fault between the main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F15 Gas valve stepper motor fault
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility

CI Plus Range

Fault Code Possible Cause
F1 Ignition fault
F2 Fan/APS
F3 Air fault
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Water pressure sensor fault (please contact GW technical department for further information
F10 Central return flow thermistor
F11 Main board connection fault
F12 Connection fault between the main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F15 Gas valve stepper motor fault
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility

CXI Range

Fault Code Possible Cause
F1 Ignition fault
F2 Fan
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Water pressure sensor fault (please contact GW technical department for further information
F10 Central return flow thermistor
F11 Main board connection fault
F12 Connection fault between main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F15 Gas valve stepper motor fault
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility
F24 Central heating return temperature > 90 degrees
F25 Poor circulation
F26 Poor circulation

Flexicom CX Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Flow and or return thermistor fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F24 Central heating return temperature > 90 degrees
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)

Flexicom HX Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Low water pressure Sensor
F10 Central return flow thermistor
F11 Flow and or return thermistor fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)

Flexicom SX Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F9 Low water pressure Sensor
F10 Central return flow thermistor
F11 Flow and or return thermistor fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)

HXI Range Boiler

Fault Code Possible Cause
F1 Ignition fault
F2 Fan
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Earlier models only (please contact GW technical department for further information)
F10 Central return flow thermistor
F11 Mainboard connection fault
F12 Connection fault between the main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility
F24 Central heating return temperature > 90 degrees
F25 Poor circulation
F26 Poor circulation

SI Range Boiler

Fault Code Possible Cause
F1 Ignition fault
F2 Fan/APS
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Water pressure sensor fault (please contact GW technical department for further information)
F10 Central return flow thermistor
F11 Mainboard connection fault
F12 Connection fault between the main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F15 Gas valve stepper motor fault
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility

SXI Range Boiler

Fault Code Possible Cause
F1 Ignition fault
F2 Fan
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor (N/A For this appliance)
F9 Water pressure sensor fault (please contact GW technical department for further information)
F10 Central return flow thermistor
F11 Mainboard connection fault
F12 Connection fault between the main pcb and display pcb
F13 Main pcb connection fault
F14 Central heating flow temperature > 95 degrees
F15 Gas valve stepper motor fault
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility
F24 Central heating return temperature > 90 degrees
F25 Poor circulation
F26 Poor circulation

Ultracom2 CXI Range

Fault Code Possible Cause
F00 Flow heating temperature sensor fault
F01 Return heating temperature sensor fault
F10 Flow heating temperature sensor fault
F11 Return heating temperature sensor fault
F20 Overheating fault
F22 Low water pressure
F23 Water circulation fault
F24 Water circulation fault
F26 Fault in gas valve
F27 Flame detection fault
F28 Ignition fault
F29 Loss of flame during operation
F32 Incorrect air pressure
F49 EBUS voltage fault
F61 Fault in the mainboard
F62 Fault in the mainboard
F63 Fault in the mainboard
F64 Fault in the mainboard
F65 Fault in the mainboard
F67 Fault in the mainboard
F68 Fluctuation of flame signal
F70 User interface incompatible with the mainboard
F71 Flow heating temperature sensor fault
F72 Permanent temperature difference between flow and return heating sensors
F73 Heating circuit pressure sensor fault
F74 Heating circuit pressure sensor fault
F76 Thermal fuse fault
F77 Fault in gas valve motor
F83 No water in the installation
F84 Permanent temperature difference between flow and return heating sensors
F85 Flow and Return heating sensor fault
F86 Underfloor heating contact fault
Err User interface fault

Ultracom2 SXI Range

Fault Code Possible Cause
F00 Flow heating temperature sensor fault
F01 Return heating temperature sensor fault
F10 Flow heating temperature sensor fault
F11 Return heating temperature sensor fault
F20 Overheating fault
F22 Low water pressure
F23 Water circulation fault
F24 Water circulation fault
F26 Fault in gas valve
F27 Flame detection fault
F28 Ignition fault
F29 Loss of flame during operation
F32 Incorrect air pressure
F49 EBUS voltage fault
F61 Fault in the mainboard
F62 Fault in the mainboard
F63 Fault in the mainboard
F64 Fault in the mainboard
F65 Fault in the mainboard
F67 Fault in the mainboard
F68 Fluctuation of flame signal
F70 User interface incompatible with the mainboard
F71 Flow heating temperature sensor fault
F72 Permanent temperature difference between flow and return heating sensors
F73 Heating circuit pressure sensor fault
F74 Heating circuit pressure sensor fault
F76 Thermal fuse fault
F77 Fault in gas valve motor
F83 No water in the installation
F84 Permanent temperature difference between flow and return heating sensors
F85 Flow and Return heating sensor fault
F86 Underfloor heating contact fault
Err User interface fault

Ultracom2 35 Store

Fault Code Possible Cause
F00 Flow heating temperature sensor fault
F01 Return heating temperature sensor fault
F02 Hot water temperature sensor fault
F03 Storage tank temperature sensor fault
F10 Flow heating temperature sensor fault
F11 Return heating temperature sensor fault
F12 Hot water temperature sensor fault
F13 Storage tank temperature sensor fault
F20 Overheating fault
F22 Low water pressure
F23 Water circulation fault
F24 Water circulation fault
F26 Fault in gas valve
F27 Flame detection fault
F28 Ignition fault
F29 Loss of flame during operation
F32 Incorrect air pressure
F49 EBUS voltage fault
F61 Fault in the main board
F62 Fault in the main board
F63 Fault in the main board
F64 Fault in the main board
F65 Fault in the main board
F67 Fault in the main board
F68 Fluctuation of flame signal
F70 User interface incompatible with the main board
F71 Flow heating temperature sensor fault
F72 Permanent temperature difference between flow and return heating sensors
F73 Heating circuit pressure sensor fault
F74 Heating circuit pressure sensor fault
F76 Thermal fuse fault
F77 Fault in gas valve motor
F79 Storage tank temperature sensor fault
F81 Overheating of hot water circuit
F83 No water in the installation
F84 Permanent temperature difference between flow and return heating sensors
F85 Flow and Return heating sensor fault
F86 Underfloor heating contact fault
Err User interface fault

Ultracom CXI Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Main board connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)
No display or Er loose connection X51

Ultracom CX Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Main board connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)
No display or Er loose connection X51

Ultracom HXI Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Main board connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)
No display or Er loose connection X51

Ultracom SXI Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Main board connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)
No display or Er loose connection X51

Ultrapower SXI Range

Fault Code Possible Cause
F1 Ignition fault
F3 Fan unable to reach ignition speed
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F9 Water pressure sensor fault, blocked flow filter or pump fault
F10 Central return flow thermistor
F11 Main board connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F15 E-bus voltage failure
F22 Low water pressure or ignition temperature rise too slow
F25 Circulation fault
F43 Generic error
F70 Software incompatible
F73 Unable to see pump activate
F77 Condensate pump error (optional)
No display or Er loose connection X51

Xtramax HE Range

Fault Code Possible Cause
F1 Ignition fault
F2 Fan
F3 Fan
F4 Ignition fault
F5 Overheat Fault
F6 Central heating flow thermistor
F7 Domestic hot water thermistor
F8 Tank thermistor
F9 Water pressure sensor fault (please contact GW technical department for further information)
F10 Central return flow thermistor
F11 Main board connection fault
F12 User interface connection fault
F13 PCB memory or sensing fault
F14 Gas valve control defective
F16 Flame detection fault
F17 Power supply is less than 170v
F18 User interface fault
F19 Central heating thermistor unplugged
F20 Software incompatibility
F23 Water circulation fault
F24 Cental heating return temperature > 90 degrees
F25 Maximum temperature rise slope
F26 Maximum delta temperature

Xtrafast 96/120 Range

Fault Code Possible Cause
F00 No-fault
F02 Air flow fault
F04 Ignition fault – flame detection
F05 Overheating
F06 Central heating thermistor/wiring fault
F07 Domestic hot water thermistor/wiring fault
F08 Storage vessel thermistor/wiring fault
F09 System pressure sensor fault
F10 Fan fault
F11 Poor circulation
F12 User interface fault
F13 Main pcb fault
F14 Central heating flow temperature > 97 degrees
F15 Gas mechanism fault
F20 Communication fault

Xtrafast 96/120E1 Range

Fault Code Possible Cause
F00 No fault
F02 Air flow fault
F04 Ignition fault – flame detection
F05 Overheating
F06 Central heating thermistor/wiring fault
F07 Domestic hot water thermistor/wiring fault
F08 Storage vessel thermistor/wiring fault
F09 System pressure sensor fault
F10 Fan fault
F11 Poor circulation
F12 User interface fault
F13 Main pcb fault
F14 Central heating flow temperature > 97 degrees
F15 Gas mechanism fault
F20 Communication fault

Glow-worm boiler fault codes

Read more about List Of Worcester Bosch Boiler Error Codes With Effective Solutions

FAQs

What is the f5 fault code Glow-worm boiler?

The Glow-worm boiler fault code f5 occurs when your boiler enters overheat status, it could be due to previous work, such as airlocks in your central heating system. To prevent the boiler from tripping out, ensure sure there is no air in the central heating system.

What does the f1 error code on a Glow-worm boiler mean?

If the F1 fault code appears on your Glow-worm boiler, it signifies there was a problem with the ignition sequence. There are a number of ignition problems that might cause your boiler to cease working.

Fault codes on Glow-worm boilers will assist your engineer in determining the source of the problem faster than if they were to start from zero. When a fault code appears on the display panel, your boiler will most likely lockout. It won’t operate again until your boiler repair firm has identified the issue.

What is the f22 fault code Glow-worm boiler?

Low pressure is indicated by the F22 boiler trouble code. There’s a strong probability you have a leak if this just appeared on the screen and your boiler is dropping pressure. Otherwise, the system is likely to have an airlock.

What is the f3 fault code on Glow-worm boiler?

Fan unable to attain ignition speed’ is an F3 code on a Glow-worm Boiler. If your Glow-worm Boiler is giving you the F3 signal, it’s possible that the fan is functioning but not at full speed. This can happen if the boiler’s mechanical side is malfunctioning or if a temperamental loose wire is present.

What is Glow-worm boiler f4 fault code?

A small blockage caused the F4 fault codes, which were quickly and easily resolved. There was also no need to get a Gas Safe registered professional to solve the problem because it was not related to the gas boiler.

How do I reset my Glow-worm boiler?

Fault codes beginning with the letter F are shown on glow-worm boilers to indicate defects. Simply push the reset button and wait 5 seconds to restart a Glow-worm boiler. You should be able to observe your boiler come back to life.

What does F75 mean on a Glow-worm boiler?

The F75 code indicates that the boiler failed to perceive a rise in system pressure when it tried to spin the pump during its start-up checks.

Posted by: Martin Astley 08 March 2022